Privacy Policy | VRTerapy

Effective Date: 21/12/2024

Last Updated: 21/12/2024

Introduction

VR Therapy is committed to protecting and respecting your privacy. Our services are offered under Torline Rosenstein Joji Inc. ("we," "our," or "us"), an incorporated association of psychologists and psychiatrists dedicated to delivering innovative and evidence-based mental health care services.As a provider of mental health solutions, we are committed to safeguarding your privacy and adhering to our obligations under data protection laws applicable in your region, such as the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

This policy sets out the basis on which we process personal data collected from you or provided by you on our websites and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect From You

We may collect and process the following types of data: Information you provide by filling out forms on our site. Information provided if you report a problem with our site or services. Records of correspondence if you contact us. Details of your visits to our site, including traffic data, location data, weblogs, and other communication data required for billing or otherwise.

Our website uses cookies to improve functionality, analyse site usage, and enhance user experience. By using our site, you consent to the use of cookies as outlined in our Cookie Policy.

Where We Store Your Personal Data.

The data we collect may be transferred to or stored outside your country. If your data is transferred to a region with differing data protection laws, we will implement additional safeguards to ensure your information is treated securely, as required by applicable law. For example, if you are in the European Economic Area (EEA), standard contractual clauses may be used for data transfers outside the EEA.

Keeping Your Personal Data Secure

We take reasonable steps to ensure your data is treated securely and in line with this privacy policy. All information is stored on secure servers, and access is limited to authorised personnel, contractors, and service providers, including our counsellors, psychologists, medical staff and associated mental health care providers and administrative personal. Third parties processing your data are bound by strict confidentiality agreements. Please note that while we strive to protect your data, transmission via the internet is not completely secure. Any transmission is at your own risk.

Our Use of Your Personal Data.

We process your personal data for purposes such as:

Operating Our Website: Ensuring the website functions effectively based on your device and location and analysing browsing patterns to improve our services.
- Data Collected: IP address, browser specifications, device specifications.
- Legal Basis: Legitimate interest to optimize website functionality.
Providing Information or Responding to Enquiries: Addressing your inquiries and providing relevant information about our services.
- Data Collected: Name, email address, phone number, postal address, job title.
- Legal Basis: Consent or legitimate interest, depending on the nature of the interaction.

Disclosure of Your Information

We may disclose your personal data: To members of Torline Rosenstein Joji Inc. for clinical consultations or service delivery. To third-party service providers who assist in delivering our services under strict confidentiality agreements. To comply with legal obligations or protect our rights and safety or that of others. In the event of a business merger, acquisition, or asset sale. We do not sell or provide information about your personal data to third parties.

How Long We Keep Your Data

We retain your personal data only for as long as necessary for its intended purposes.

Retention periods depend on: The purpose of processing. The sensitivity of the information. Legal and regulatory requirements.

Your Rights

You have the right to: Request access to your personal data. Request corrections to inaccurate or incomplete data. Request deletion of your personal data. Restrict or object to data processing in certain circumstances. Receive your data in a structured, electronic format and request data transfer. Opt out of data processing for marketing purposes (of/for VRTherapy). If you wish to exercise your rights, contact us at info@vrtherapy.co.za. In some cases, we may need to verify your identity before fulfilling your request.

Links to Other Websites

Our site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. Please review their policies before submitting personal data.

Changes to Our Privacy Policy

This privacy policy may be updated periodically. The latest version will always be available on our website.

Contact Us For questions or concerns about this privacy policy or your data: Torline Rosenstein Joji Inc.Email: [info@vrtherapy.co.za Phone: 0214331721 Address: Life St Vincent's, Vincent Pallotti Hospital, Pinelands, Cape Town, South Africa, 7405.